Loyalty Leader Inc.

Are You Ready for National Customer Service Week? - Issue #353
September 8, 2010

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Search previous issues of Loyalty Leader Inc.:

Are You Ready for National Customer Service Week? - Issue #353
September 8, 2010
[View this Issue]

Quote of the Day "There are two ways to live: you can live as if nothing is a miracle; you can l...	Meet the Loyalty Leader Debra J. Schmidt, a.k.a. the Loyalty Leader®, will be the featured speaker at th...
Are You Ready for National Customer Service Week?	How to Build Loyalty With Angry Customers
Article Reprint Guidelines You will need to contact Debra J. Schmidt directly in order to receive permissi...

Create Cubicle Guidelines To Improve Co-worker Relations - Issue #352
August 25, 2010
[View this Issue]

Meet the Loyalty Leader Debra J. Schmidt, a.k.a. the Loyalty Leader®, will be the featured speaker a...	Create Cubicle Guidelines To Improve Co-worker Relations
Quote of the Day "In three words I can sum up everything I've learned about life: It goes on."...	Article Reprint Guidelines You will need to contact Debra J. Schmidt directly in order to receive permissi...
Rip Off the Bandage	How to Build Loyalty With Angry Customers
Achieving Customer Loyalty Training DVD

How a Negative Attitude Can Set You Up to Fail - Issue #351
August 11, 2010
[View this Issue]

Meet the Loyalty Leader Debra J. Schmidt, a.k.a. the Loyalty Leader®, will be the featured speaker at th...	Loyalty Training DVD: Half-price Special
Quote of the Day "Appreciative words are the most powerful force for good on earth!" ~George W....	How a Negative Attitude Can Set You Up to Fail
Eight Ways to Be More Positive At Work	Article Reprint Guidelines You will need to contact Debra J. Schmidt directly in order to receive permissi...

Customer Service Heroes Are Everywhere - Issue #350
June 23, 2010
[View this Issue]

Quote of the Day "Management is doing things right; leadership is doing the right things." ~Pe...	Loyalty Challenge of the Week Watch your words. What you say about your job to family and friends outside of ...
Selling With Style	Article Reprint Guidelines You will need to contact Debra J. Schmidt directly in order to receive permissi...
Customer Service Heroes Are Everywhere	Opinion Poll Results Which type of e-learning do you prefer? 92% Webinars Computer-based 8% ...
Meet the Loyalty Leader Debra J. Schmidt, a.k.a. the Loyalty Leader®, will be the featured speaker at th...

Reinforce Your Customer's Buying Decision - Issue #349
May 27, 2010
[View this Issue]

Follow Loyalty Leader Online	Loyalty Challenge of the Week Listen carefully to what your customers are telling you, so you can clearly und...
Meet the Loyalty Leader Debra J. Schmidt, a.k.a. the Loyalty Leader®, will be the featured speaker a...	Quote of the Day "The only place where your dream becomes impossible is in your own thinking." ...
Article Reprint Guidelines You will need to contact Debra J. Schmidt directly in order to receive permissi...	Reinforce Your Customer's Buying Decision
How to Master the Art of Networking

Defensiveness Destroys Customer Relationships - Issue #348
May 19, 2010
[View this Issue]

Article Reprint Guidelines You will need to contact Debra J. Schmidt directly in order to receive permissi...	Which Type of e-Learning Do You Prefer?
You Are In Sales No Matter What Your Title	Quote of the Day "The way to get things done is not to mind who gets the credit for doing them."...
Follow Loyalty Leader Online	Meet the Loyalty Leader Debra J. Schmidt, a.k.a. the Loyalty Leader®, will be the featured speaker a...
A New Business	Defensiveness Destroys Customer Relationships
Loyalty Challenge of the Week "I'm sorry" are two words in the English language that can diffuse about 95% of...

10 Basic Rights of Your Customers - Issue #347
May 5, 2010
[View this Issue]

Article Reprint Guidelines You will need to contact Debra J. Schmidt directly in order to receive permissi...	10 Basic Rights of Your Customers
Strong Customer Service Strategies for Weak Economic Times	Quote of the Day "Are you disappointed, discouraged and discontented with your present level of ...
Has customer service gotten better or worse during this recession?	Meet the Loyalty Leader Debra J. Schmidt, a.k.a. the Loyalty Leader®, will be the featured speaker a...
Loyalty Challenge of the Week Count the number of customers and co-workers you deal with today. The number of...

Why So Many Managers Fail - Issue #346
April 15, 2010
[View this Issue]

How to Create a Customer-Focused Culture	Quote of the Day "Love life and life will love you back. Love people and they will love you back...
Loyalty Challenge of the Week Start each day with a clean slate. Do not carry around past negative experience...	Why So Many Managers Fail
Meet the Loyalty Leader Debra J. Schmidt, a.k.a. the Loyalty Leader®, will be the featured speaker a...	Article Reprint Guidelines You will need to contact Debra J. Schmidt directly in order to receive permissi...

Manage Your Email to Take Charge of Your Time- Issue #345
April 1, 2010
[View this Issue]

Loyalty Challenge of the Week Listen to what your inner voice is saying to you: If you think someone is an id...	Manage Your Email to Take Charge of Your Time
Building Patient Loyalty in Healthcare	Meet the Loyalty Leader Debra J. Schmidt, a.k.a. the Loyalty Leader®, will be the featured speaker a...
Quote of the Day "They may forget what you said, but they will never forget how you made them fe...	Article Reprint Guidelines You will need to contact Debra J. Schmidt directly in order to receive permissi...

Put Your House In Order Before You Begin Marketing - Issue #344
March 18, 2010
[View this Issue]

Quote of the Day "Blessed is the person who sees the need, recognizes the responsibility, and ac...	Meet the Loyalty Leader Debra J. Schmidt, a.k.a. the Loyalty Leader®, will be the featured speaker a...
Put Your "House" In Order Before You Begin Marketing	How to Build Loyalty With Angry Customers
Loyalty Challenge of the Week Take an honest look at your company through your customer's eyes. Step back a...	Article Reprint Guidelines You will need to contact Debra J. Schmidt directly in order to receive permissi...
Grandma Won't Budge

Building Patient Loyalty Starts With The Doctors - Issue #343
March 10, 2010
[View this Issue]

Meet the Loyalty Leader Debra J. Schmidt, a.k.a. the Loyalty Leader®, will be the featured speaker a...	Building Patient Loyalty Starts With The Doctors
How to Build Loyalty With Angry Customers	Quote of the Day "Excellence is not a singular act, but a habit. You are what you repeatedly do....
Do email communications improve or damage co-worker relationships?	Back to the Driver's Manual
Article Reprint Guidelines You will need to contact Debra J. Schmidt directly in order to receive permissi...	Loyalty Challenge of the Week Any time you blame another department, co-worker or even an equipment failure f...

You Need to Earn Respect to Achieve Success - Issue #342
February 24, 2010
[View this Issue]

The Do's and Don'ts of Customer Communications	Article Reprint Guidelines You will need to contact Debra J. Schmidt directly in order to receive permissi...
Quote of the Day "When a person finds themselves predisposed to complaining about how little the...	You Need to Earn Respect To Achieve Success
Meet the Loyalty Leader Debra J. Schmidt, a.k.a. the Loyalty Leader®, will be the featured speaker a...	Loyalty Challenge of the Week When you are dealing with a difficult customer, don't get defensive. He or she ...

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