Reputation is everything if you want to be successful. Don't confuse reputation with image. A polished, professional appearance counts, but earning the respect of others is more important. You need to focus more on your character in order to build a great reputation. You are more likely to be successful when others respect and trust you. There are five character qualities that are essential to earning the respect you need in order to build a solid reputation. Respect is earned through:

Integrity:

• Tell the truth
• Admit your mistakes
• Don't criticize co-workers behind their backs
• Be fair and give credit to your co-workers when it's due
• Listen attentively to your co-workers and customers
• Maintain a professional image that reflects the culture of your workplace

Dependability:

• Show up on time for work and meetings
• Keep your promises
• Meet your deadlines
• Maintain quality standards on all your written documents

Priorities:

• Set professional goals and write them down
• Stay focused on the most important aspects of your job. Don't let yourself get bogged down in nonessential tasks.
• Maintain an orderly work area
• Manage your time well

Humility:

• Be approachable
• Take time to get to know your co-workers
• Don't boast about your achievements
• Ask questions and seek advice from others
• Attend training programs with an open mind and willingness to learn

Generosity:

• Jump in to help your co-workers when they're overwhelmed
• Be available to mentor those with less experience
• Answer questions with patience and kindness
• Respect different opinions and styles
• Help others to achieve their goals

Discussing the issue of respect can be a great team builder. Consider organizing a team meeting on the topic of respect. You can facilitate discussion by asking the following questions:

What does respect mean to you?

How do you know when it's thriving in our department?

What are the behaviors that signal a decline in respect?

What are some specific things each member of our team can commit to doing in order to earn respect?

Increasing awareness of how to earn respect in the workplace is one of the most powerful ways to foster long-term, positive employee relationships.  It's also a recipe for success.